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Page Last Updated:
Monday, 12 July 2010 |
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Home>Purchasing Tickets
| In Person | | Box Office Hours of operation are Monday to Friday 9:00am - 5:00pm.
The Box Office is located within the foyer space of Darebin Arts & Entertainment Centre, Cnr of Bell St and St Georges Rd, Preston. The Box Office is also open one hour prior to scheduled performances.
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| Phone Bookings | | Bookings can be made over the phone on (03) 8470 8280.
Payment needs to be received within 48 hours of the booking being made.
Credit card payment can be made at the time of booking. We accept VISA and MASTERCARD.
Ticket Collection:
When payment is received tickets are printed out and held at the box office, for collection anytime Monday - Friday 9:00am - 5:00pm, or on the night of the show.
Note: There are no extra costs for booking and/or paying over the phone.
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| General Information | | All patrons are required to hold a valid ticket for entrance to the theatre, with the exception of children aged under two and who are sitting on an adults knee.
There is no food or drink permitted in the theatre.
Flash photography and filming of any performance is not permitted.
There is no refund or exchange on tickets.
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| Payment Options |
 | Credit Card - We accept VISA/MASTERCARD | | EFTPOS | | Cash | | Cheque - accepted up to seven days prior to the show. Allow time for the cheque to clear.
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| Ticket Categories |
| TICKET TYPE |
DEFINITION |
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| Adult |
A person over the age of 15 |
| Child |
Ages 2-15. Children under the age of 2 are admitted to the theatre at no cost, providing they are sitting on an adults knee |
| Concession |
Pensioners, health care card holders, job seekers (with ID card) and full time students |
| Full Time Students |
Ages 15 and above who attend a School or Tertiary Institution full-time and have an ID card |
| Family/4 |
Two adults and two children |
| Group 10+ |
A group consisting of ten or more people |
| Group 20+ |
A group consisting of twenty or more people |
| Companion Card |
We accept the Companion Card
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| Access to Theatre | | Wheelchair Access to Theatre
There are a number of designated wheelchair seats in the theatre, please notify Box Office of your requirements when booking tickets. Seats are available in the front row for patrons who wish to transfer.
Wheelchair access is available to the stage via a lift accessed through the auditorium.
Steps in Theatre
There are no steps for A & B rows. Rows C through to R are only accessed via stairs, a handrail is fitted to assist patrons.
Walkers and Prams
Walkers and prams are not permitted in the theatre during performances, however they can be used to assist patrons to their seats. Our friendly Ushers will then store the walker or pram until the conclusion of the performance.
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| Special Requirements | | Hearing System
The Centre has recently acquired a Phonic Ear Hearing Augmentation System that complies with Australian Standard 1428 and provides assistance to both people with hearing aids, and people with hearing loss who do not wear hearing aids. Please specify when you are booking tickets if you would like to use this system. Our friendly ushers can assist you with how to use this system.
Companion Card
We accept the companion card. The Companion Card is for people with a significant permanent disability, who always need a companion to provide attendant care type support in order to participate at most available community venues and activities.
Please notify Box Office when you book your tickets that you have a companion card. For more information see the Companion Card Website.
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| Theatre Seating Plan | | For a map of the seat numbers allocated in the Theatre please see the Theatre Seating Plan.
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